Privacy Policy

Last Updated: March 25, 2025

Mouli Nutrisol Private Limited (“Company,” “we,” “our,” or “us”) operates the website **Nutriviva.in**. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with applicable Indian laws, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

• Personal Information: We collect information such as name, email, phone number, address, and payment details when you register, make purchases, or subscribe to our services.
• Usage Data: We collect information on how you access and use our website, including IP address, browser type, pages visited, and time spent on our website.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyze website traffic, and for targeted advertising purposes.

2. How We Use Your Information

• To provide, maintain, and improve our services.
• To process transactions and communicate regarding orders, payments, and promotions.
• To personalize user experience based on preferences and behavior.
• To comply with legal obligations and prevent fraud or security threats.

3. Sharing of Information

We do not sell or rent personal information. However, we may share data with:

• Third-party service providers assisting in payment processing, website hosting, analytics, and customer support.
• Law enforcement or regulatory authorities when required under applicable laws.
• Business partners when integrating with third-party services, provided users have given consent.

4. Data Security & Retention

We implement robust security measures to protect your personal data as per IT Rules, 2011. However, no system is entirely secure. We retain your data only as long as necessary for the purposes stated in this policy.

5. Your Rights & Choices

• Access, update, or delete your personal information.
• Withdraw consent for marketing communications at any time.
• Request details of the information we hold about you under applicable Indian data protection laws.

6. Grievance Redressal:

For privacy concerns, contact our Grievance Officer at:  

• Email: connect@nutriviva.in  
• Address: Plot # 682, 5th Floor, Babukhan Rasheed Plaza, Road No 36, Jubilee Hills, Hyderabad, Telangana 500033